Frequently Asked Questions

Yes, insurance policies automatically renew. Your carrier will send you a renewal statement a few months prior to renewal, and if you have no changes, the policy will automatically renew. As part of our renewal process, Covered Customer Service Agents begin reviewing your policy and 35 days before your policy renewal, the team performs a renewal shop to ensure you are receiving the most competitive rates. Keep an eye out for emails from the Covered team as we get closer to your renewal date as we will help you through the entire renewal process.

Everything is essentially good to go! We check for any rate changes or potential changes in carriers so you always get the most competitive rates. It’s one of the best parts of being a Covered customer - we do all the heavy lifting for the reshop, compare, and purchase or simply renew the current terms.

Covered has an entire team gearing up to ensure you have the most competitive rates on your coverage. We base your policy review on the terms of the policy as they are currently listed, so if you have made any changes to your property such as renovations, adding a gazebo, getting new windows, or installing new appliances, you will need to let us know about those as we would want to ensure everything that changes the value of your home or the value in your personal property gets included for the policy coverage.

With our renewal process, Covered does the reshop and if we find you have bundling opportunities, we will get in touch with you to get your coverage bundled. If you know you want to bundle before the policy review and your renewal date, simply call us at 833-487-2683 or email service@itscovered.com to speak with someone on our team.

Typically homeowners insurance policies renew annually. Covered will notify you 60 days prior to the renewal date and then our team begins the policy reshop for you to make sure you get the most competitive rate for the renewal. You will receive a renewal statement a few weeks before the renewal date. If you know there are coverage gaps prior to the renewal date, you can change your coverage at any time, but depending on the carrier your policy is with, there may be a fee to make changes prior to the renewal date. Give us a call if you want to get some information on renewals before the renewal date of your policy.

Not only is reviewing your policy coverage important when you make major improvements to your home, acquiring new items like expensive jewelry or a flat-screen TV should also be added to your policy. Be sure to add anything you have bought to your home inventory and update your policy to reflect the new values. These items add up quickly, so make sure to let your Covered Insurance Advisor know so we can adequately cover your personal property.

Typically certain types of property have limited coverage with standard policies, so it is a good idea to itemize certain valuables not only to increase the coverage amount, but to broaden the types of covered losses. Items like an expensive ring are not covered under standard home insurance policies, so insuring in case of loss through itemizing it, you’ll be able to rely on insurance helping to cover the cost to replace it.

Get in touch with Covered so we can get the new upgrades included in your policy. If you made upgrades over the course of the year, make sure you documented everything you did and we can assist in adding these to your policy coverage. Do this before your policy renewal or let us know when you hear from us beginning at the 60-day time leading up to your renewal. Outdoor upgrades are categorized as 'other structures 'and aren’t always included in your standard policy unless you specifically purchase the coverage. So make sure to let us know and we can get these items included in your policy.

Dwelling coverage covers the rebuild of a home in the event of disaster. Although your home may have cost you $600,000, the cost to rebuild your home may only be $350,000 based on materials and labor at the time. When you do a basement renovation, you will want to verify water damage coverage, as well as review the value increase in the home from the basement renovation. With a finished basement, the cost to rebuild has just increased with this new area of your home, so make sure you let us know so we can verify you are protected and change things in your policy as needed.

Speak with a Covered Advisor as we can help gauge the best steps to take before you begin renovating and provide advice on what to expect and how the renovation is going to impact your insurance coverage and policy.

Generally, unless you have tenants living in your home, people moving in and out won’t affect your home insurance policy. You should notify us if you have changes in occupancy to be safe.

There are many factors that contribute to an increase in insurance rates. Location, characteristics of the home, roof type and even your credit score in some states affects your rates, as well as claims history. Home insurance rates also change on renovations to your property. Speak with someone on our team and we can advise and counsel on changes to your insurance rates and premiums, while also finding ways for you to save where you can.

In the event your home becomes inhabitable, loss of use coverage or additional living expenses (ALE) coverage can help pay for the additional costs you might incur for reasonable housing and living expenses if a covered event makes your home temporary inhabitable during repair or rebuild. Speak with the Covered team about adding loss of use insurance coverage to your policy.

Inflation and rising interest rates affect your homeowners insurance due to the rising cost of rebuilding. During economic conditions with increasing costs across building materials and labor, or even shortages, all will impact the rates of insurance premiums. Be sure to speak with us about your current policy and any changes to dwelling rebuild or repair costs against your coverage to make sure you are fully protected in these unpredictable times.